[DUG] [Off Topic]Warranty expired

[Leigh Wanstead]

Hi Paul,

Thanks

Just for clarification. I don't do home based business. I just work as a
full time employee.

Regards
Leigh

On 18 June 2012 13:48, Paul A Norman <paul.a.norman at gmail.com> wrote:

> Dear Leigh,
>
> Thanks for that.
>
> I really don't know from what you have described, sometimes it is resolved
> easily along the lines you just outlined, and sometimes intent is reviewed
> (i.e. was it for professional use - with a view to generating income).
>
> All I do know that there is a distinction generated by the nature of the
> "consumption" - between times you can use Consumer's Guarantees Act, and
> when things like the Fair Trading Act are the only recourse available.
>
> This is sometimes a problem/murky for home based businesses to get clarity
> on.
>
> Paul
>
>
> On 17 June 2012 18:32, Leigh Wanstead <leigh.wanstead at gmail.com> wrote:
>
>> Hi Paul,
>>
>> FYI I paid the 30 inch lcd monitor under my own pocket under my name
>> while I was working in SoftTech four years ago and the lcd monitor I am
>> programming using Visual Studio to learn new skills i.e. mdx BI in my own
>> time and at my home and also use for my photography hobby. I did not ask
>> SoftTech to pay for the lcd monitor, otherwise at the time I left SoftTech,
>> they would take away my lcd monitor as this would be company asset. The
>> company just paid for my salary for the work I have done in the office. I
>> don't think that will make the lcd monitor qualify for business, right?
>>
>> Regards
>> Leigh
>>
>>
>> On 17 June 2012 14:37, Paul A Norman <paul.a.norman at gmail.com> wrote:
>>
>>> Hi,
>>>
>>> I am not sure whether this was fully covered in the rest of the thread
>>> (couldn't see it in a quick scan) but
>>>
>>>   " So under the Consumer Guarantees Act I’m confident they should
>>> repair it. "
>>>
>>> Would not necessarily help you if you were using it for business.
>>>
>>> You would probably need to look under the Fair Trading Act et al, if you
>>> purchased it for business. Check with a Citizens Advice bureau if you have
>>> no tame lawyer in tow :)
>>>
>>> Paul
>>>
>>> On 14 June 2012 09:34, David Brennan <dugdavid at dbsolutions.co.nz> wrote:
>>>
>>>> Hi Leigh,****
>>>>
>>>> ** **
>>>>
>>>> You could give it a crack. I think you can make a very good case that a
>>>> high quality (ie expensive) LCD monitor should last significantly longer
>>>> than 3 years and should be covered at 4 years. So under the Consumer
>>>> Guarantees Act I’m confident they should repair it.****
>>>>
>>>> ** **
>>>>
>>>> However your problem isn’t whether a monitor should be expected to last
>>>> 4 years (it should). Your problem is likely to be that from the sounds of
>>>> it you bought the monitor for a business? If so and it was paid for by a
>>>> business then Dell almost certainly have a clause excluding the sale from
>>>> coverage under the consumer guarantees act (which they are allowed to do).
>>>> In which case you haven’t got much of a case, unless they advised you
>>>> before you bought it that it would last more than 4 years which would allow
>>>> you to have a go under the Fair Trading Act but I suspect that is unlikely.
>>>> ****
>>>>
>>>> ** **
>>>>
>>>> Cheers,****
>>>>
>>>> David.****
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>>>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Leigh Wanstead
>>>> *Sent:* Thursday, 14 June 2012 8:54 a.m.
>>>> *To:* delphi at listserver.123.net.nz
>>>> *Subject:* [DUG] [Off Topic]Warranty expired****
>>>>
>>>> ** **
>>>>
>>>> Good morning,
>>>>
>>>> Sorry to post on this mailing list. I don't subscribe to other group
>>>> and this mailing list I got lots of help for years.
>>>>
>>>> Here is my problem.
>>>>
>>>> I got a Dell 30inch lcd monitor which cost me around $2,200 four years
>>>> ago. I just want to read more code on it. :-) It suddenly droped the power
>>>> while writing the code this morning at 7am and can not be turned on. I make
>>>> sure it is not the broken cable etc. At the time I bought it, I got three
>>>> years advanced exchange warranty from dell.
>>>>
>>>> I read this url and talking about that I might already cover and no
>>>> need to buy extended warranty.
>>>> http://www.consumer.org.nz/reports/extended-warranties*
>>>>
>>>> *I want to know if possible to ask Dell NZ to repair the monitor for
>>>> free and this dear monitor supposed to be professional product and should
>>>> not go broken after four years usage.
>>>>
>>>> I am sure it is just some capacity of the power supply in the lcd
>>>> monitor broken. I do not have the skill to repair such dear monitor myself.
>>>>
>>>> What is your view?
>>>>
>>>> Regards
>>>> Leigh****
>>>>
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>>>
>>>
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>>
>>
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