[DUG] [Off Topic]Warranty expired

Sun Jun 17 21:53:47 NZST 2012

Hi Kyley,

Thanks for your input. That is really helpful. :-)

I visited DickSmith today to buy surge interceptor. It is so cheap and cost
me $39 with lifetime guarantee + $100,000 connected equipment warranty. If
a product sold for $39 can give me lifetime guarantee, I would expect a
product sold for $2,300 it should offer me at least 5 years proper use.

Regards
Leigh

On 17 June 2012 21:16, Kyley Harris <Kyley at harrissoftware.com> wrote:

> Leigh, unless you have actually made a business claim against the item..
> either against your personal income, self-employed etc etc, then no-one can
> claim its a business asset.
>
> if you claimed GST, or were claiming depreciation, then it would be a
> business asset.
>
> I think a good example of this would be a cell phone. if you buy a
> personal cell phone, and it gets used for your work, and they reimburse you
> for some calls etc, or a portion of your costs, that doesn't make it a
> business phone. but if you personally claimed GST, or the phone plan, or
> the phone itself as an expense, or depreciable asset then the phone would
> become a business asset.
>
> Typically though, it would be up to the seller to argue or even prove this
> is the case.. if you walk into any retail and buy an item off the shelf
> then they have no idea if you are covered by Consumer Guarantees, or Sales
> Act.
>
> The wording is that CGA covers items normally bought or used for Household
> or personal use.. even if a business buys those items it can still be
> covered by CGA unlesst the seller pre-contracts out of that because they
> know it will be for business use.
>
> ie...
>
> "The trader must specifically exclude the Consumer Guarantees Act to
> contract out of it, for example “if the goods are being purchased for a
> business purpose then the purchaser acknowledges that the Consumer
> Guarantees Act will not apply”. If it says this then your rights will be
> limited to what is in the warranty or contract."
>
> almost no retail outlet does this.. dont know about Dell though.
>
>
>
> On Sun, Jun 17, 2012 at 6:32 PM, Leigh Wanstead <leigh.wanstead at gmail.com>wrote:
>
>> Hi Paul,
>>
>> FYI I paid the 30 inch lcd monitor under my own pocket under my name
>> while I was working in SoftTech four years ago and the lcd monitor I am
>> programming using Visual Studio to learn new skills i.e. mdx BI in my own
>> time and at my home and also use for my photography hobby. I did not ask
>> SoftTech to pay for the lcd monitor, otherwise at the time I left SoftTech,
>> they would take away my lcd monitor as this would be company asset. The
>> company just paid for my salary for the work I have done in the office. I
>> don't think that will make the lcd monitor qualify for business, right?
>>
>> Regards
>> Leigh
>>
>>
>> On 17 June 2012 14:37, Paul A Norman <paul.a.norman at gmail.com> wrote:
>>
>>> Hi,
>>>
>>> I am not sure whether this was fully covered in the rest of the thread
>>> (couldn't see it in a quick scan) but
>>>
>>>   " So under the Consumer Guarantees Act I’m confident they should
>>> repair it. "
>>>
>>> Would not necessarily help you if you were using it for business.
>>>
>>> You would probably need to look under the Fair Trading Act et al, if you
>>> purchased it for business. Check with a Citizens Advice bureau if you have
>>> no tame lawyer in tow :)
>>>
>>> Paul
>>>
>>> On 14 June 2012 09:34, David Brennan <dugdavid at dbsolutions.co.nz> wrote:
>>>
>>>> Hi Leigh,****
>>>>
>>>> ** **
>>>>
>>>> You could give it a crack. I think you can make a very good case that a
>>>> high quality (ie expensive) LCD monitor should last significantly longer
>>>> than 3 years and should be covered at 4 years. So under the Consumer
>>>> Guarantees Act I’m confident they should repair it.****
>>>>
>>>> ** **
>>>>
>>>> However your problem isn’t whether a monitor should be expected to last
>>>> 4 years (it should). Your problem is likely to be that from the sounds of
>>>> it you bought the monitor for a business? If so and it was paid for by a
>>>> business then Dell almost certainly have a clause excluding the sale from
>>>> coverage under the consumer guarantees act (which they are allowed to do).
>>>> In which case you haven’t got much of a case, unless they advised you
>>>> before you bought it that it would last more than 4 years which would allow
>>>> you to have a go under the Fair Trading Act but I suspect that is unlikely.
>>>> ****
>>>>
>>>> ** **
>>>>
>>>> Cheers,****
>>>>
>>>> David.****
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>>>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Leigh Wanstead
>>>> *Sent:* Thursday, 14 June 2012 8:54 a.m.
>>>> *To:* delphi at listserver.123.net.nz
>>>> *Subject:* [DUG] [Off Topic]Warranty expired****
>>>>
>>>> ** **
>>>>
>>>> Good morning,
>>>>
>>>> Sorry to post on this mailing list. I don't subscribe to other group
>>>> and this mailing list I got lots of help for years.
>>>>
>>>> Here is my problem.
>>>>
>>>> I got a Dell 30inch lcd monitor which cost me around $2,200 four years
>>>> ago. I just want to read more code on it. :-) It suddenly droped the power
>>>> while writing the code this morning at 7am and can not be turned on. I make
>>>> sure it is not the broken cable etc. At the time I bought it, I got three
>>>> years advanced exchange warranty from dell.
>>>>
>>>> I read this url and talking about that I might already cover and no
>>>> need to buy extended warranty.
>>>> http://www.consumer.org.nz/reports/extended-warranties*
>>>>
>>>> *I want to know if possible to ask Dell NZ to repair the monitor for
>>>> free and this dear monitor supposed to be professional product and should
>>>> not go broken after four years usage.
>>>>
>>>> I am sure it is just some capacity of the power supply in the lcd
>>>> monitor broken. I do not have the skill to repair such dear monitor myself.
>>>>
>>>> What is your view?
>>>>
>>>> Regards
>>>> Leigh****
>>>>
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>>>
>>>
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>>
>>
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>
>
>
> --
> Kyley Harris
> Harris Software
> +64-21-671-821
>
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