[DUG] [Off Topic]Warranty expired

[Leigh Wanstead]

Hi Paul,

FYI I paid the 30 inch lcd monitor under my own pocket under my name while
I was working in SoftTech four years ago and the lcd monitor I am
programming using Visual Studio to learn new skills i.e. mdx BI in my own
time and at my home and also use for my photography hobby. I did not ask
SoftTech to pay for the lcd monitor, otherwise at the time I left SoftTech,
they would take away my lcd monitor as this would be company asset. The
company just paid for my salary for the work I have done in the office. I
don't think that will make the lcd monitor qualify for business, right?

Regards
Leigh

On 17 June 2012 14:37, Paul A Norman <paul.a.norman at gmail.com> wrote:

> Hi,
>
> I am not sure whether this was fully covered in the rest of the thread
> (couldn't see it in a quick scan) but
>
>   " So under the Consumer Guarantees Act I’m confident they should repair
> it. "
>
> Would not necessarily help you if you were using it for business.
>
> You would probably need to look under the Fair Trading Act et al, if you
> purchased it for business. Check with a Citizens Advice bureau if you have
> no tame lawyer in tow :)
>
> Paul
>
> On 14 June 2012 09:34, David Brennan <dugdavid at dbsolutions.co.nz> wrote:
>
>> Hi Leigh,****
>>
>> ** **
>>
>> You could give it a crack. I think you can make a very good case that a
>> high quality (ie expensive) LCD monitor should last significantly longer
>> than 3 years and should be covered at 4 years. So under the Consumer
>> Guarantees Act I’m confident they should repair it.****
>>
>> ** **
>>
>> However your problem isn’t whether a monitor should be expected to last 4
>> years (it should). Your problem is likely to be that from the sounds of it
>> you bought the monitor for a business? If so and it was paid for by a
>> business then Dell almost certainly have a clause excluding the sale from
>> coverage under the consumer guarantees act (which they are allowed to do).
>> In which case you haven’t got much of a case, unless they advised you
>> before you bought it that it would last more than 4 years which would allow
>> you to have a go under the Fair Trading Act but I suspect that is unlikely.
>> ****
>>
>> ** **
>>
>> Cheers,****
>>
>> David.****
>>
>> ** **
>>
>> ** **
>>
>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Leigh Wanstead
>> *Sent:* Thursday, 14 June 2012 8:54 a.m.
>> *To:* delphi at listserver.123.net.nz
>> *Subject:* [DUG] [Off Topic]Warranty expired****
>>
>> ** **
>>
>> Good morning,
>>
>> Sorry to post on this mailing list. I don't subscribe to other group and
>> this mailing list I got lots of help for years.
>>
>> Here is my problem.
>>
>> I got a Dell 30inch lcd monitor which cost me around $2,200 four years
>> ago. I just want to read more code on it. :-) It suddenly droped the power
>> while writing the code this morning at 7am and can not be turned on. I make
>> sure it is not the broken cable etc. At the time I bought it, I got three
>> years advanced exchange warranty from dell.
>>
>> I read this url and talking about that I might already cover and no need
>> to buy extended warranty.
>> http://www.consumer.org.nz/reports/extended-warranties*
>>
>> *I want to know if possible to ask Dell NZ to repair the monitor for
>> free and this dear monitor supposed to be professional product and should
>> not go broken after four years usage.
>>
>> I am sure it is just some capacity of the power supply in the lcd monitor
>> broken. I do not have the skill to repair such dear monitor myself.
>>
>> What is your view?
>>
>> Regards
>> Leigh****
>>
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>
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