Hi Paul,<br><br>FYI I paid the 30 inch lcd monitor under my own pocket under my name while I was working in SoftTech four years ago and the lcd monitor I am programming using Visual Studio to learn new skills i.e. mdx BI in my own time and at my home and also use for my photography hobby. I did not ask SoftTech to pay for the lcd monitor, otherwise at the time I left SoftTech, they would take away my lcd monitor as this would be company asset. The company just paid for my salary for the work I have done in the office. I don't think that will make the lcd monitor qualify for business, right?<br>
<br>Regards<br>Leigh<br><br><div class="gmail_quote">On 17 June 2012 14:37, Paul A Norman <span dir="ltr"><<a href="mailto:paul.a.norman@gmail.com" target="_blank">paul.a.norman@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi,<div><br></div><div>I am not sure whether this was fully covered in the rest of the thread (couldn't see it in a quick scan) but </div><div class="im"><div><br></div><div> "
<span>So under the Consumer Guarantees Act I’m confident they should repair it.</span> "</div><div><br></div></div><div>Would not necessarily help you if you were using it for business.</div><div><br></div><div>You would probably need to look under the Fair Trading Act et al, if you purchased it for business. Check with a Citizens Advice bureau if you have no tame lawyer in tow :)</div>
<span class="HOEnZb"><font color="#888888">
<div><br></div></font></span><div><span class="HOEnZb"><font color="#888888">Paul<br><br></font></span><div class="gmail_quote"><div><div class="h5">On 14 June 2012 09:34, David Brennan <span dir="ltr"><<a href="mailto:dugdavid@dbsolutions.co.nz" target="_blank">dugdavid@dbsolutions.co.nz</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div link="blue" vlink="purple" lang="EN-NZ"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi Leigh,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">You could give it a crack. I think you can make a very good case that a high quality (ie expensive) LCD monitor should last significantly longer than 3 years and should be covered at 4 years. So under the Consumer Guarantees Act I’m confident they should repair it.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">However your problem isn’t whether a monitor should be expected to last 4 years (it should). Your problem is likely to be that from the sounds of it you bought the monitor for a business? If so and it was paid for by a business then Dell almost certainly have a clause excluding the sale from coverage under the consumer guarantees act (which they are allowed to do). In which case you haven’t got much of a case, unless they advised you before you bought it that it would last more than 4 years which would allow you to have a go under the Fair Trading Act but I suspect that is unlikely.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">David.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US"> <a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a> [mailto:<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a>] <b>On Behalf Of </b>Leigh Wanstead<br>
<b>Sent:</b> Thursday, 14 June 2012 8:54 a.m.<br><b>To:</b> <a href="mailto:delphi@listserver.123.net.nz" target="_blank">delphi@listserver.123.net.nz</a><br><b>Subject:</b> [DUG] [Off Topic]Warranty expired<u></u><u></u></span></p>
</div><div><div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt">Good morning,<br><br>Sorry to post on this mailing list. I don't subscribe to other group and this mailing list I got lots of help for years.<br>
<br>Here is my problem.<br><br>I got a Dell 30inch lcd monitor which cost me around $2,200 four years ago. I just want to read more code on it. :-) It suddenly droped the power while writing the code this morning at 7am and can not be turned on. I make sure it is not the broken cable etc. At the time I bought it, I got three years advanced exchange warranty from dell.<br>
<br>I read this url and talking about that I might already cover and no need to buy extended warranty.<br><a href="http://www.consumer.org.nz/reports/extended-warranties" target="_blank">http://www.consumer.org.nz/reports/extended-warranties</a><b><br>
<br></b>I want to know if possible to ask Dell NZ to repair the monitor for free and this dear monitor supposed to be professional product and should not go broken after four years usage.<br><br>I am sure it is just some capacity of the power supply in the lcd monitor broken. I do not have the skill to repair such dear monitor myself.<br>
<br>What is your view?<br><br>Regards<br>Leigh<u></u><u></u></p></div></div></div></div><br></div></div><div class="im">_______________________________________________<br>
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