[DUG] [Off Topic]Warranty expired

[Jolyon Smith]

I'm not sure that the Consumer Org appliance list is in any way binding on
anybody. The law - in the form of the Consumer Guarantees Act - doesn't
place numerical limits on anything as far as I know - the key word is
"reasonable" which crops up everywhere.

The reasonable expected life of a TV in a dry, well insulated home on a
modern, surge protected circuit that is used 1-2 hours each day with
brightness turned down will be well below the reasonable expected life of a
TV used 4-5 hours daily on max brightness in a damp, poorly insulated home
with old wiring subject to surges and spikes.


I think if a consumer is to assert their rights under the act then it is up
to that consumer to establish that their expectations are reasonable, and
one of the factors will be the conditions under which they were using the
product (or equally storing it when not in use).

That too would seem "reasonable", to me.


If Leigh's monitor were 12-18 months old, I'd say it was a slam dunk and
Dell wouldn't/shouldn't/couldn't argue the toss.  But at 4 years old I
think it's far less clear cut, that's all.

:)
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://listserver.123.net.nz/pipermail/delphi/attachments/20120614/12fb4dc7/attachment.html