[DUG] [Off Topic]Warranty expired

[Jolyon Smith]

NZ Consumer Protection is pretty good in this area - extended warranties
are a con, that's for sure, but if your monitor is 4 years old then I'd say
you've had "expected use" out of it.

Goods in NZ are expected to last a reasonable time before failing.  Just
because something goes wrong after 12 months doesn't mean it isn't covered
under warranty - if it is something that you might reasonably expect to NOT
have gone wrong in the time that it did, then the manufacturer has to take
reasonable steps to address it.

e..g if a motor or a bearing in a washing machine fails after 2-3 years
this is not reasonable as those parts are supposed to last much, much,
longer.

But I would say that 4 years is a reasonable time after which a mains
transformer in a monitor might fail.

You could try your luck with Dell but I would say you are on fairly weak
ground, so if they do offer to do anything about I would be grateful,
rather than being upset if they don't.


But, if Dell don't consider themselves responsible you still have another
option... home contents insurance (which is the biggest reason that
extended warranties are a con).

Check your cover.  :)


FWIW I totally understand your wanting a large monitor.  One big monitor is
much better than 2 smaller ones for certain use cases.  It's not about the
total number of pixels but how applications you use can arrange themselves
in a contiguous area covered by those pixels.

The 27" 2560x1440 display on my iMac is more useful to me than 2 x
1920x1080 ever were.  But the monitor industry seems to have become fixated
on "HD" resolution and reasonably priced options above that resolution are
VERY limited (Dell still being one of the top choices I'd say).


Good luck.
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