[DUG] Cross platform musings

[Malcolm Groves]

Hi Paul,

Thanks, I do try to. Part of the reason I subscribe to this list (and others) and read as many of the post's I can (albeit sometimes in batch mode every week or so) is for exactly that reason. It's also one of the reasons I read every post on Jolyon's (and other's) blogs, and visit as many customers as I can when I travel around Asia, etc. We need to be constantly open to the fact that additional information presents itself all the time, some of it that may not line up with earlier decisions. We can't of course change direction every time we get a conflicting view, but we have to be open to criticism and self-doubt. You'd probably be surprised at how often comments on this list make their way into conversations internally.

Jolyon is copping a lot of stick on here lately, and I'm in no position to know how much of it is warranted or not. He certainly doesn't need me to defend him. However, what I would say in general is if I was given a choice between the two extremes: a) someone who cares so little about the product and its success that they can't be bothered to comment, and b) someone who cares so much about those things that they feel the need to kick and scream in order to be heard, I'll take the latter any day. Passion, even represented as anger, is much better in a customer than apathy.

Now perhaps we can have a little less about me on here, and a little more about Delphi :)

Cheers
Malcolm



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