<div dir="ltr">If your subscription "includes support", can you not get the required support from Embarcadero ? ;)<br><br><br>In this case tho the answer is actually in the release notes:<br><br><a href="http://docwiki.embarcadero.com/RADStudio/Berlin/en/Subscription_Update_2_-_Anniversary_Edition">http://docwiki.embarcadero.com/RADStudio/Berlin/en/Subscription_Update_2_-_Anniversary_Edition</a><br><br>To save you digging through, the answer you seek is that <b>yes, you have to uninstall any previous version of Berlin before installing Update 2</b>.<div><br></div><div>However, the Update 2 installer will apparently initiate the uninstall for you automatically.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 16 January 2017 at 23:05, Tony Blomfield <span dir="ltr"><<a href="mailto:tonyb@precepthealth.com" target="_blank">tonyb@precepthealth.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I Have a subscription that includes support.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Can anyone tell me the process to get the correct Berlin update 2 please. Is this actually the latest Berlin, and does it mean I
have to totally uninstall Berlin, just to get Update 2 ?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#333333"><a href="http://cc.embarcadero.com/item/30652" title="Delphi and C++Builder 10.1 Berlin ISO (includes Update 2)" target="_blank"><span style="color:#0072bc;text-decoration:none">Delphi
and C++Builder 10.1 Berlin ISO (includes Update 2)</span></a></span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks very much,<span class="HOEnZb"><font color="#888888"><u></u><u></u></font></span></span></p><span class="HOEnZb"><font color="#888888">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tony</span><u></u><u></u></p>
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