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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">I am still running XE2. I can’t imagine any company making such a bad release as XE2. The number of regression issues must have numbered
in the thousands. Even the Fixpack only covered the blatantly obvious ones. Since then I have been very reluctant to take another product from them, but in a moment of stupidity purchased XE7 and the maintenance pack thinking this was the end of the problems.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">In summary I think this is just a bad company to do business with. They must surely be aware of their shortcomings, but there is
no sign they intend to up their performance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> delphi-bounces@listserver.123.net.nz [mailto:delphi-bounces@listserver.123.net.nz]
<b>On Behalf Of </b>Steve Peacocke<br>
<b>Sent:</b> Tuesday, 28 July 2015 9:31 a.m.<br>
<b>To:</b> NZ Borland Developers Group - Delphi List<br>
<b>Subject:</b> Re: [DUG] EMBARCADERO MY GRIPE<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Have you seen the price for Delphi?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Where? What website? I haven't found any prices. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Last time I updated from Delphi 7 to XE2 it cost me an arm and a leg to get LESS than I had with Delphi 7. Apparently "Professionals" don't do any professional programming any more and I will have to upgrade again to be an Enterprise, just
to get the same functionality I had been used to as a Professional.<o:p></o:p></p>
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<p class="MsoNormal"><br>
Steve<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jul 28, 2015 at 9:17 AM, Jeremy Coulter <<a href="mailto:jscoulter@gmail.com" target="_blank">jscoulter@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">have you seen the PRICE for Xamarin?? Delphi is certainly cheaper!<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jul 28, 2015 at 8:54 AM, Tony Blomfield <<a href="mailto:tonyb@precepthealth.com" target="_blank">tonyb@precepthealth.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can anyone advise how to access the upgrades that I should be entitled to ?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The issue I have relates to my account. Having finally been talked into the supposed benefits of
a maintenance contract I purchased same back in January.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They pestered the hell out of me about payment. Apparently their system could not process a Master
card.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Finally we got that resolved somehow, but I never received an invoice, licensing or anything else.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">After much tooing and froing I finally got a license and duly installed XE7. Never have I seen an
invoice. Actually I have never upped anything to Xe7 because its such a major event to upgrade large projects in Delphi, and clearly it was just another WIP. Finally yesterday I decided to try out XE8 after hearing from this group that its usable.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I went to my account and there is no sign of any XE8 upgrade or maintenance. I called Embarcadero
all day and got no answer. I sent two Emails and at 11PM last night got a very vague and unhelpful response</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I am fed up with Embarcadero and the lies an deceit and the high cost of ownership. We are 50% .NET
and 50% Delphi. Unless I get some solution on this today I am going to direct the company to move to 100% .NET over the next 12 months and use Xamarin. </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a> [mailto:<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a>]
<b>On Behalf Of </b>Jolyon Smith<br>
<b>Sent:</b> Tuesday, 28 July 2015 7:50 a.m.<br>
<b>To:</b> NZ Borland Developers Group - Delphi List<br>
<b>Subject:</b> Re: [DUG] EMBARCADERO</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I think perhaps it's a question of context. They were pretty slow in responding when I had to contact them regarding an increase in my SA renewal in contravention of their own
terms and conditions (the required notice was not provided, they simply presented an invoice with an increased amount).<br>
<br>
They took their own sweet time to respond and when they did they simply referred me to the clause in the terms and conditions allowing them to increase the renewal by up to 5%. This even included the required notice period which they had completely ignored
!!!<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Yet for some reason they LOVE sending me marketing emails, frequently and often duplicated, even though I have specifically unsubscribed from all their spam lists and opted out
of ALL communications in my EDN accounts. It's almost as if the Unsolicited Electronic Messages Act (2007) does not exist (and yes I have directed their attention to this and their violation of it, repeatedly). And yes, they are covered by that act since
they are "<span style="font-size:12.5pt;color:black">an organisation that carries on business or activities in New Zealand</span>." (8.2.b in the act).<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
As for the SA renewal, I eventually got them to retract their invoice and re-submit at the previous rate, which I then took great pleasure in declining to renew.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good luck.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On 27 July 2015 at 20:02, Tony Blomfield <<a href="mailto:tonyb@precepthealth.com" target="_blank">tonyb@precepthealth.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">OK Il wait. Maybe I am being too touchy. Thanks a lot.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a> [mailto:<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a>]
<b>On Behalf Of </b>Jeremy Coulter<br>
<b>Sent:</b> Monday, 27 July 2015 7:00 p.m.<br>
<b>To:</b> NZ Borland Developers Group - Delphi List<br>
<b>Subject:</b> Re: [DUG] EMBARCADERO</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Its not a holiday in Australia? I too have always found them pretty responsive.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Jeremy<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Mon, Jul 27, 2015 at 6:07 PM, David Brennan <<a href="mailto:dugdavid@dbsolutions.co.nz" target="_blank">dugdavid@dbsolutions.co.nz</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Hi,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I’ve found them pretty responsive of late, but I guess all my contact has been emailing people I already have details for rather than using the generic
contacts.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Perhaps try Malcolm Groves
<a href="mailto:Malcolm.Groves@embarcadero.com" target="_blank">Malcolm.Groves@embarcadero.com</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Unless something has changed Malcolm is quite high up in the Australian/Asian hierarchy, he may not be able to answer your question directly but should
be able to make sure that someone in the right department gets in touch with you.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">David.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a> [mailto:<a href="mailto:delphi-bounces@listserver.123.net.nz" target="_blank">delphi-bounces@listserver.123.net.nz</a>]
<b>On Behalf Of </b>Tony Blomfield<br>
<b>Sent:</b> Monday, 27 July 2015 5:38 p.m.<br>
<b>To:</b> NZ Borland Developers Group - Delphi List<br>
<b>Subject:</b> [DUG] EMBARCADERO</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Does this company actually exist ? Or is it just a brief case co as a one man band.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">All attempts to contact them have failed. Their phone in Oz is never manned and they never reply to Emails</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I just want to discuss my account with them because it looks like they have ripped me off again over this supposed maintenance pack and upgrades.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Does anyone have a contact for them ?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">No wonder everyone has walked away to .NET or Xamarin or anything else.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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_______________________________________________<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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_______________________________________________<br>
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Post: <a href="mailto:delphi@listserver.123.net.nz" target="_blank">delphi@listserver.123.net.nz</a><br>
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delphi-request@listserver.123.net.nz</a> with Subject: unsubscribe<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><br>
_______________________________________________<br>
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