Whether it was covered under any warranty at 12-18 months wasn't my point. Only that the sooner something goes wrong the more reasonable it is to expect it to have lasted longer, and the older something is the less reasonable it becomes. Whether that period of time is less than some essentially arbitrary number aggregated over a vastly diverse range of products isn't particularly relevant to making your case.<br>
<br>It's the "reasonable" test in the specific that matters.<br><br>i.e. yes, sometimes an Extended Warranty is a waste of money (most of the time I'd say) but sometimes it gives you a cast iron, guaranteed remedy where otherwise the effort of making a case under Consumer Guarantees is likely to be more bother than it's worth.<br>
<br>Step 1: Approach Dell with your case, and see what they say.<br><br>I was only ever trying to temper any excitement at the prospect that you might have some sort of "guarantee" under the slightly misleadingly named Consumer Guarantees Act. Yes it consists of a list of guarantees, but these are not *warranties*.<br>
<br><a href="http://www.consumer.org.nz/reports/consumer-guarantees-act/the-guarantees">http://www.consumer.org.nz/reports/consumer-guarantees-act/the-guarantees</a><br><br><br>But FYI - Dell currently have 30% off their current 30" model, so you could replace it for just $1,600. 3 year service plan included. ;)<br>
<br>Coincidentally, today is the last day for that offer tho according to their web site.<br><br><a href="http://accessories.ap.dell.com/sna/productdetail.aspx?c=nz&cs=nzdhs1&l=en&s=dhs&sku=210-33502&redirect=1">http://accessories.ap.dell.com/sna/productdetail.aspx?c=nz&cs=nzdhs1&l=en&s=dhs&sku=210-33502&redirect=1</a><br>
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