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<DIV dir=ltr align=left><SPAN class=687255723-18052006>Nope - DevCo isn't part
of it. </SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=687255723-18052006></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=687255723-18052006>Customer Support has a
line into R&D but they aren't really part of it, so they can only request
stuff gets done. IMHO, if support is part of R&D they get much better
feedback on what is wrong and the allocation of resources and funding is much
clearer. I hope DevCo does this as well.</SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=687255723-18052006></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=687255723-18052006>Richard</SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>---</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Richard Vowles, Solutions Architect,
Borland New Zealand</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>email: <A
href="mailto:richard.vowles@borland.com">richard.vowles@borland.com</A></FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone: +64-9-9184573</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>cell: +64-21-467747</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>other: MSN <A
href="mailto:richard.vowles@borland.com">richard.vowles@borland.com</A>, skype:
rvowles</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>blog: <A
href="http://www.usergroup.org.nz/blogs/selectBlog.html?id=39769">http://www.usergroup.org.nz/blogs/selectBlog.html?id=39769</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> delphi-bounces@ns3.123.co.nz
[mailto:delphi-bounces@ns3.123.co.nz] <B>On Behalf Of </B>Nahum
Wild<BR><B>Sent:</B> Friday, 19 May 2006 11:37 a.m.<BR><B>To:</B> NZ Borland
Developers Group - Delphi List<BR><B>Subject:</B> [DUG]
ABorland.Staff.Layoff(300);<BR></FONT><BR></DIV>
<DIV></DIV>
<P><A class=rvts18
href="http://www.eweek.com/article2/0,1895,1957273,00.asp">http://www.eweek.com/article2/0,1895,1957273,00.asp</A></P>
<P><SPAN class=rvts19><BR></SPAN></P>
<P><SPAN class=rvts19>Interesting article, especially this bit </SPAN><SPAN
class=rvts20>"...Borland has folded Customer Support into Research and
Development to improve responsiveness to customers..."</SPAN><SPAN
class=rvts19>. Sounds a bit odd to me, R&D guys doing customer
support. That would piss me off.</SPAN></P>
<P><SPAN class=rvts19><BR></SPAN></P>
<P><SPAN class=rvts19>Sounds like DevCo is not part of this though.</SPAN></P>
<P><SPAN class=rvts19><BR></SPAN></P>
<P><SPAN class=rvts19><BR></SPAN></P>
<P><SPAN class=rvts19>Nahum Wild</SPAN></P>
<P><SPAN class=rvts19>Realism.</SPAN></P></BODY></HTML>