[DUG] EMBARCADERO MY GRIPE

[Steve Peacocke]

Have you seen the price for Delphi?

Where? What website? I haven't found any prices.

Last time I updated from Delphi 7 to XE2 it cost me an arm and a leg to get
LESS than I had with Delphi 7. Apparently "Professionals" don't do any
professional programming any more and I will have to upgrade again to be an
Enterprise, just to get the same functionality I had been used to as a
Professional.

Steve


On Tue, Jul 28, 2015 at 9:17 AM, Jeremy Coulter <jscoulter at gmail.com> wrote:

> have you seen the PRICE for Xamarin?? Delphi is certainly cheaper!
>
> On Tue, Jul 28, 2015 at 8:54 AM, Tony Blomfield <tonyb at precepthealth.com>
> wrote:
>
>>  Can anyone advise how to access the upgrades that I should be entitled
>> to ?
>>
>>
>>
>> The issue I have relates to my account. Having finally been talked into
>> the supposed benefits of a maintenance contract I purchased same back in
>> January.
>>
>>
>>
>> They pestered the hell out of me about payment. Apparently their system
>> could not process a Master card.
>>
>>
>>
>> Finally we got that resolved somehow, but I never received an invoice,
>> licensing or anything else.
>>
>>
>>
>> After much tooing and froing I finally got a license and duly installed
>> XE7. Never have I seen an invoice.  Actually I have never upped anything to
>> Xe7 because its such a major event to upgrade large projects in Delphi, and
>> clearly it was just another WIP. Finally yesterday I decided to try out XE8
>> after hearing from this group that its usable.
>>
>>
>>
>> I went to my account and there is no sign of any XE8 upgrade or
>> maintenance. I called Embarcadero all day and got no answer. I sent two
>> Emails and at 11PM last night got a very vague and unhelpful response
>>
>>
>>
>> I am fed up with Embarcadero and the lies an deceit and the high cost of
>> ownership. We are 50% .NET and 50% Delphi. Unless I get some solution on
>> this today I am going to direct the company to move to 100% .NET over the
>> next 12 months and use Xamarin.
>>
>>
>>
>>
>>
>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Jolyon Smith
>> *Sent:* Tuesday, 28 July 2015 7:50 a.m.
>> *To:* NZ Borland Developers Group - Delphi List
>> *Subject:* Re: [DUG] EMBARCADERO
>>
>>
>>
>> I think perhaps it's a question of context.  They were pretty slow in
>> responding when I had to contact them regarding an increase in my SA
>> renewal in contravention of their own terms and conditions (the required
>> notice was not provided, they simply presented an invoice with an increased
>> amount).
>>
>> They took their own sweet time to respond and when they did they simply
>> referred me to the clause in the terms and conditions allowing them to
>> increase the renewal by up to 5%.  This even included the required notice
>> period which they had completely ignored !!!
>>
>>
>>
>> Yet for some reason they LOVE sending me marketing emails, frequently and
>> often duplicated, even though I have specifically unsubscribed from all
>> their spam lists and opted out of ALL communications in my EDN accounts.
>> It's almost as if the Unsolicited Electronic Messages Act (2007) does not
>> exist (and yes I have directed their attention to this and their violation
>> of it, repeatedly).  And yes, they are covered by that act since they are "an
>> organisation that carries on business or activities in New Zealand."
>>  (8.2.b in the act).
>>
>>
>> As for the SA renewal, I eventually got them to retract their invoice and
>> re-submit at the previous rate, which I then took great pleasure in
>> declining to renew.
>>
>>
>>
>> Good luck.
>>
>>
>>
>> On 27 July 2015 at 20:02, Tony Blomfield <tonyb at precepthealth.com> wrote:
>>
>>  OK Il wait. Maybe I am being too touchy. Thanks a lot.
>>
>>
>>
>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Jeremy Coulter
>> *Sent:* Monday, 27 July 2015 7:00 p.m.
>> *To:* NZ Borland Developers Group - Delphi List
>> *Subject:* Re: [DUG] EMBARCADERO
>>
>>
>>
>> Its not a holiday in Australia? I too have always found them pretty
>> responsive.
>>
>>
>>
>> Jeremy
>>
>>
>>
>> On Mon, Jul 27, 2015 at 6:07 PM, David Brennan <
>> dugdavid at dbsolutions.co.nz> wrote:
>>
>>  Hi,
>>
>>
>>
>> I’ve found them pretty responsive of late, but I guess all my contact has
>> been emailing people I already have details for rather than using the
>> generic contacts.
>>
>>
>>
>> Perhaps try Malcolm Groves Malcolm.Groves at embarcadero.com
>>
>>
>>
>> Unless something has changed Malcolm is quite high up in the
>> Australian/Asian hierarchy, he may not be able to answer your question
>> directly but should be able to make sure that someone in the right
>> department gets in touch with you.
>>
>>
>>
>> Regards,
>>
>> David.
>>
>>
>>
>> *From:* delphi-bounces at listserver.123.net.nz [mailto:
>> delphi-bounces at listserver.123.net.nz] *On Behalf Of *Tony Blomfield
>> *Sent:* Monday, 27 July 2015 5:38 p.m.
>> *To:* NZ Borland Developers Group - Delphi List
>> *Subject:* [DUG] EMBARCADERO
>>
>>
>>
>> Does this company actually exist ? Or is it just a brief case co as a one
>> man band.
>>
>>
>>
>> All attempts to contact them have failed. Their phone in Oz is never
>> manned and they never reply to Emails
>>
>>
>>
>> I just want to discuss my account with them because it looks like they
>> have ripped me off again over this supposed maintenance pack and upgrades.
>>
>>
>>
>> Does anyone have a contact for them ?
>>
>>
>>
>> No wonder everyone has walked away to .NET or Xamarin or anything else.
>>
>>
>>
>>
>>
>>
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