[DUG] Windows 10 issues
Jeremy Coulter
jscoulter at gmail.com
Mon Aug 3 14:37:16 NZST 2015
hahaahah JB,......:-) mine worked like a charm :-) I DID follow the
instructions HP send out in their little messaging app on the Laptop.
I let my son upgrade his PC first :-)
On Mon, Aug 3, 2015 at 1:58 PM, John Bird <John.Bird at pegasus.org.nz> wrote:
> So after 4-5 hours on technical support with HP downloading and trying
> various network & wifi drivers, I am no better off. No Network, no wifi.
>
> I also tried a USB wifi adaptor which I went out and brought to get around
> this conundrum (Netgear A6100). This is also not recognised by the system
> after installing the driver for it. "USB adaptor not found" is the message
> from the Netgear Genie software.
>
> The rest of Windows 10 mainly works OK
>
> HP answers have always been "you just need to reinstall the correct
> drivers" and sent me to various routes of deleting drivers, let the
> startup reinstall them, or downloading different ones every time, of which
> none have made any difference. (4,5,6x)
>
> In theory I should be well covered as I have disk images for Drive C
> before upgrade, and after upgrade (*)
>
> Best options so far look to be:
>
> 1 - Restore Windows 8.1 with disk imaging software. Hit a problem with
> that - Windows 10 created an extra partition or two, so the C drive is now
> 903GB instead of 904GB and cannot restore the disk image unless I figure
> out which partition to restore - assuming I can resize C to fit where it
> was.
>
> 2 - Use Windows 10 inbuilt Recovery/Refresh option, which will remove all
> installed programs, keep personalised settings and reinstall Windows 10.
>
> 3 - Revert to previous Windows 8.1 (this is an option - looks like it
> still deletes installed programs). Don't know if it undoes the change in
> size for C drive partition.
>
> Reading the scarce details that Microsoft supply about each option, it
> looks like number 2 - Reinstall Windows 10, might not only wipe the
> installed programs - I can live with that if it fixes the networking not
> working. It may however also delete the previous version of Windows
> backup. In other words I may get to try either option 2, or option 3, but
> only one of them?
>
> Does anyone know?
>
> Also - option 3 Revert to Windows 8.1 - does anyone know if it resizes
> disk partitions back to how they were for Windows 8.1?
>
> Cannot get any answer from Googling, or Microsoft support on these simple
> questions (2 hours + on hold for technical support). There is a good
> chance that they won't know anyway.
>
> John
>
> P.S.
>
> Practical tip - if you have to get out an old laptop to do Googling, and
> said laptop hasn't been used for 18 months, turn off Windows Updates before
> it starts downloading piles of updates. Said laptop shut down to install
> updates, started up and blue screened, couldn't get into safe mode.
> Fortunately I was able to resurrect the old laptop from its disk image
> backup. So after a lot of creative and productive work, I am back now
> exactly where I was 5 days ago, old laptop to do googling. New one with no
> networking, and no clear safe and path what to try next.
>
> P.P.S.
> (*) "In Theory, theory and practice are the same. In Practice they are
> different" - Yogi Berra
>
>
>
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