[DUG] Delphi Starter Edition

Jolyon Smith jsmith at deltics.co.nz
Tue Feb 1 12:13:46 NZDT 2011


Aha, yes - NZ is in that list.  I think I see what happened now...

I followed Conor's link which led to a page identifying itself only as the
"International USD Store".  When on that site, there is no NZ site listed
under "Worldwide Shops", only Australia or South East Asian" (in terms of
nearest/most relevant to NZ).

The South East Asia store identifies itself as "ASEAN", so I know where I am
now ... it didn't occur to me to look again at the Worldwide Shops list,
where the "South East Asia" entry is now replaced by "New Zealand" !

It makes sense - list *other* shops and not the one you are already at, but
this falls down when the shop you are at isn't identifiable from the list of
"other".


Here's an idea... why not make the New Zealand Store identify itself as
something else, oh I dunno... the "New Zealand" store maybe !?!  Just a
thought.  ;)

This would also address the ambiguity of what "Country of Purchase" means
when presented with that information on the confirmation page.



-----Original Message-----
From: delphi-bounces at delphi.org.nz [mailto:delphi-bounces at delphi.org.nz] On
Behalf Of David Brennan
Sent: Tuesday, 1 February 2011 11:49
To: 'NZ Borland Developers Group - Delphi List'
Subject: Re: [DUG] Delphi Starter Edition

The Online Stores list for Embarcadero
(http://www.embarcadero.com/online-stores) lists New Zealand as an option
under Asia/Pacific Region for me.

The prices after clicking the link are in USD but having got there by
clicking a link labelled New Zealand I would be pretty confident there are
no unexpected licensing issues.

The revocation if you change country issue is pretty rough. I'm guessing it
is similar for other major software (eg Microsoft?). I'm also guessing it is
to allow pricing to be different in lower income regions without everyone
simply switching to buying all their software on the Botswana store to get
the lowest price. If that is the case I'm also guessing in practice
Embarcadero are very unlikely to go after a single company/individual moving
around. Lot of guessing there though!

Cheers,
David.



-----Original Message-----
From: delphi-bounces at delphi.org.nz [mailto:delphi-bounces at delphi.org.nz] On
Behalf Of Jolyon Smith
Sent: Tuesday, 1 February 2011 10:51 a.m.
To: 'NZ Borland Developers Group - Delphi List'
Subject: Re: [DUG] Delphi Starter Edition

Malcolm, NZ doesn't have a specific store listed in the "Buy Online" section
of the Embarcadero site, so I was using the AUD prices quoted on the
AUSTRALIA store.  Should we (in NZ) be using the South East Asia store
instead?

That's not much better - in fact it's exactly the same as the AUD store,
since the ASEAN site charges US$194 for the *UPGRADE* and US$260 for a new
Starter license (US$260 == NZ$336).


Conor's link to the "International USD Store" is the most promising in terms
of avoiding being gouged as an NZ customer, but I am deeply troubled by this
caveat on the order confirmation page of that store:

	"The End-User License Agreement (EULA) limits usage of the 
	 product to the country of purchase. Any usage of Embarcadero 
	 products outside the country of purchase is not permitted and 
	 may result in suspension or termination of the license 
  	 without any refund."


1) it is not entirely clear what the "Country of Purchase" is.  Embarcadero
are a US company, Digital River (who operate the store) are seemingly
simultaneously a Luxembourg and an Irish company, and my billing address is
New Zealand.  What if I were to use a UK credit card, whilst being resident
in NZ (there being no provision for specifically identifying the "Country of
Purchase" for my own purposes) ?  Or what if I had bought a license whilst
travelling ?  e.g. Using an NZ credit card whilst in AU or the US ?

2) the ability to revoke licenses if I subsequently leave the "Country of
Purchase" (where-ever that may be) is deeply offensive not to mention
potentially highly disruptive and expensive (and therefore a disincentive)
and arguably a violation of Article 17 of the Universal Declaration of Human
Rights (ianal and don't have the declaration committed to memory - I simply
seemed to recall some provision for the right to enjoy personal property so
looked it up to see, and Article 17 would appear to be what I was
remembering)



I know this is an old sore, and things are routinely more expensive in NZ
(though not in all cases - check out Domino's Pizza prices in the UK vs NZ
for example - LOL).  But in most cases, the overheads of importation and
distribution and the provision of local support and services in relation to
a product do at least go some part toward explaining, if not entirely
excusing, the higher prices here.

But electronically delivered software with no local presence/support has no
such excuses, imho.



-----Original Message-----
From: delphi-bounces at delphi.org.nz [mailto:delphi-bounces at delphi.org.nz] On
Behalf Of Malcolm Groves
Sent: Tuesday, 1 February 2011 10:24
To: NZ Borland Developers Group - Delphi List
Subject: Re: [DUG] Delphi Starter Edition

I know we have an issue in Australia, which we're trying to resolve, but the
NZ Shop should be listing in USD (to avoid exactly the sorts of issues we
have in Aus), so GST aside, I'm not sure why you're seeing a big NZD
difference. 

Cheers
Malcolm

-----Original Message-----
                         US    AU       NZ
At forex rates:          200   200.50   258
At Embarcadero rates:    200   259      335


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