[DUG] Repost of COM/OLE install problems

[staff]

In light of new insights in this note I am reposting it here, after posting it to "microsoft.public.windows.windows.server.general". 
Perhaps others here using Delphi might run into this error later.
***************

SP2 for Win 2003 was published in Mar 07.
http://www.microsoft.com/downloads/details.aspx?familyid=95ac1610-c232-4644-b828-c55eec605d55&displaylang=en

A program, bcdDocuments.exe, providing COM services was already running on 
terminal servers and working correctly was unaffected as SP2 was installed.
This program uses MS Word, all versions using VB, to make documents. Its 
installation is done by running
"..\bcdDocuments.exe /regserver" and its uninstall by running
"..\bcdDocuments.exe /unregserver".

The program still installs and runs correctly on Win 2003 SP1 and below. It 
also installs and runs as expected on all versions of Win 2000, Win XP and 
Vista that we have tried. On Win 2003 SP2 the registry entries appear to 
install correctly but the program will not run correctly, as follows.

When attempting to compile prog.dot in MS Word, using the VB Editor, the 
error "Compile error \n Error in Loading DLL" is given. However
when working in MS Word's VB Editor with this dot file the code completion 
feature works ... when I type in a call, it suggests options. So it seems 
the
type library is being accessed. The type lib is inside bcdDocuments.exe.

The prog.dot file asks bcdDocuments for data which is inserted into 
documents being made.

We have consistent results.

bcdDocuments installs and runs as expected on Win 2000, Win XP, Vista, Win 
2003 SP1 and below. It runs on Win 2003 SP2 provided it was installed before 
SP2 was installed. It will not (install and run correctly) on Win 2003 SP2 
if installed after SP2.

I have looked and not found any static registry problem between an 
installation on a
1. Win 2003 SP1 box, and a
2. Win 2003 SP2 box.

I am trying to instrument using ProcMon to look for dynamic errors.

Is this the best place to post this problem? Can someone suggest a better 
place?

Any help appreciated.
Russell Belding 
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